Subject: Assistance ;Case id - 505294 Order Number: 9769862472
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 5 Mar 2020 02:13:58 -0700 (MST)

Hi Team, 
​ 
Problem statement: The below item is not working properly 

Case id - 505294 
Order Number: 9769862472 
Order Created: Feb 10, 2020 
Delivery date: 2/12/2020 

Item name: 160588249 - - Juniors Food Processor Blender and Steamer 
Item cost: AED 265.00 

Assistance required: Kindly suggest if the item can be repaired or returned and a refund can be done 

​The customer has reported to us that it's been less than one month and the item is not working properly. 
​ 
Regards, 
Manish