Subject: Re: Promotional issue//473065
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 4 Mar 2020 18:53:31 -0700 (MST)

Any update on the below request? 

From: "Rajendran Vardaraj" <[email-masked]> 
To: "Vivek Kumar Tiwari" <[email-masked]> 
Cc: "Vikas Samota" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Prasanth GilbertD'cruz" <[email-masked]> 
Sent: Monday, 2 March, 2020 17:34:37 
Subject: FW: Promotional issue//473065 

Dear Vivek and Vikas, 

There seems to be some customer grievances in splash on promotion Message . 

The concerns are been addressed to Babyshop and expecting a revertal .Can you please take over from here and co ordinate with Manish and Seeta . 

In reading , 

Manish and Seetha ,any splash related concerns pls write directly to Vivek and Vikas as will not be able to respond . 

Regards 

Rajendran.v. 

From: Prasanth GilbertD'cruz <[email-masked]> 
Sent: Monday, March 2, 2020 2:55 PM 
To: Rajendran Vardaraj <[email-masked]> 
Subject: FW: Promotional issue//473065 

Thanks & Regards, 

Prasanth Gilbert 

Inventory Controller 

[ https://www.linkedin.com/company/landmark-group ] [ https://lsmindia.com/@LandmarkArabia ] [ https://www.facebook.com/LandmarkArabia ] BabyShop - Landmark Group 
T: +965 22909909 Ext. 1214 

M: +965 97276413 
F: +965 22909910 
E: [ mailto:[email-masked] | [email-masked] ] 

From: Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, March 02, 2020 12:47 PM 
To: Prasanth GilbertD'cruz < [ mailto:[email-masked] | [email-masked] ] >; Rajendran Vardaraj < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Promotional issue//473065 

External email sender, please take precaution. 

Hi Team, 

Is there any update for the below concern. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Prasanth Gilbert" < [ mailto:[email-masked] | [email-masked] ] >, "Rajendran Vardaraj" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, February 28, 2020 10:39:34 AM 
Subject: Re: Promotional issue//473065 

Hi Team, 

Still, we are waiting for an update from your side. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Prasanth Gilbert" < [ mailto:[email-masked] | [email-masked] ] >, "Rajendran Vardaraj" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 23, 2020 5:43:38 PM 
Subject: Re: Promotional issue//473065 

Hi Team, 

With reference to the ticket number: 473065, customer contacted us informing that he received a message from splash that if he will show that message to any splash/centrepoint stores at that time he will get instant 5KWD discount. However, customer visited the store and has been told that the offer is not available on his shukrna card. 

Attaching the screenshot of the message as well which customer received.So we request you to check this concern and let us know what action do we have to take. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, February 23, 2020 3:42:26 PM 
Subject: Promotional issue 

Hi Team, 

Please help us with the below promotional SMS as the customer was supposed to get a discount of Flat 5 KWD off by showing the attached SMS before 2/29/2020. 

Case id - 473065 

Thank you for your help. 

Regards, 

Manish 

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com