Subject: On Validation cancelled Refund Issue// 8371950278
From: M Ataullah <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 4 Mar 2020 18:15:04 -0700 (MST)

Hi Team 

kindly check the issue, 

Regards 
Ataullah 

From: "M Ataullah" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Thursday, 5 March, 2020 06:43:46 

Hi Team, 

Problem Statement; On Validation cancelled Refund Issue, 
Order ID: 8371950278 
Transition ID; 0 
Wallet Name: KNET 
Ticket No; 506284 
Assistance Required; Need to check the refund process, 

The order has been cancelled on validation but customer is complaining he did not get back refund, kindly check ASAP, 

Regards 
Ataullah