From: M Ataullah <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Wed, 4 Mar 2020 18:13:46 -0700 (MST)

Hi Team, 

Problem Statement; On Validation cancelled Refund Issue, 
Order ID: 8371950278 
Transition ID; 0 
Wallet Name: KNET 
Ticket No; 506284 
Assistance Required; Need to check the refund process, 

The order has been cancelled on validation but customer is complaining he did not get back refund, kindly check ASAP, 

Regards 
Ataullah