Subject: RE: C&C Delay - 6464918965
From: Abhilash Kuttalam <[email-masked]>
To: max Rabwa <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Musaed <[email-masked]>, Ameay Kumar <[email-masked]>, Prakash Iyangar <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Raghu Pillai <[email-masked]>, Otto Vangraan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 4 Mar 2020 15:10:34 +0000

Dear @Mahmoud Emadeldin Mahmoud   Elsayed<mailto:[email-masked]> parcel has been handed over. Please close the case

@max Rabwa<mailto:[email-masked]> Asharaf – Please follow up with IT by calling 3200 to fix the issue and collect the order.

From: max Rabwa <[email-masked]>
Sent: Wednesday, March 4, 2020 4:13 PM
To: Abhilash Kuttalam <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammad Musaed <[email-masked]>; Ameay Kumar <[email-masked]>; Prakash Iyangar <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Otto Vangraan <[email-masked]>; max Rabwa <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: C&C Delay - 6464918965

Dear Abhilash

Please find the attached email for the previous conversation.The order has been handed over to customer

Thanks & Regards,
Ashraf
Mobile: +966 567418066
Email: [email-masked]<mailto:[email-masked]>
Max Rabwa 60112 | Riyadh 11643 l Saudi Arabia

<http://landmarkgroup.com/>       

From: Abhilash Kuttalam
Sent: Wednesday, March 04, 2020 3:39 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>; max Rabwa <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; Ameay Kumar <[email-masked]<mailto:[email-masked]>>; Prakash Iyangar <[email-masked]<mailto:[email-masked]>>; enaam alsraisri <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Otto Vangraan <[email-masked]<mailto:[email-masked]>>; max Rabwa <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6464918965

Dear Mahmoud,

Order is missing on store Sahla. Hence SM is unable to receive it. INC0683775

Dear Ashraf,

Could you please call the customer and handover the parcel to them? We will fix the Sahla issue parallelly.

Thanks and Regards,

Abhilash Kuttalam
Max Fashion
Riyadh Gallery Mall, Gate No. 1A, 3rd Floor,
Kingdom of Saudi Arabia
Phone – 0112078292 (Extn 3512)
Mob: +966 540 235 455 / +966 596 205 502
URL: www.landmarkgroup.com<http://www.landmarkgroup.com/>

I know Jiu Jitsu, Kung Fu and 26 other dangerous words.

From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 4, 2020 8:27 AM
To: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; max Rabwa <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Otto Vangraan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammad Musaed <[email-masked]<mailto:[email-masked]>>; Ameay Kumar <[email-masked]<mailto:[email-masked]>>; Prakash Iyangar <[email-masked]<mailto:[email-masked]>>; enaam alsraisri <[email-masked]<mailto:[email-masked]>>
Subject: RE: C&C Delay - 6464918965

Dear @Abhilash Kuttalam<mailto:[email-masked]> @Otto Vangraan<mailto:[email-masked]>

Please check with the store, mention odder shipped since 10 FEB, but still not yet ready for pickup   Store ID Max60112

Mahmoud

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, March 4, 2020 6:52 AM
To: max Rabwa <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Raghu Pillai <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Mohammad Musaed <[email-masked]<mailto:[email-masked]>>
Subject: C&C Delay - 6464918965

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6464918965
Store Code: Max 60112

Order placed on Feb 10, 2020 and the status is still showing ready to ship. Kindly advise if this has already left the WH and been handed over to the store on priority.

@Store team: Please contact the customer on +966535205724, if the order is physically present at the store.

Kindly assist in closing this case on priority. We are receiving no response on the same and customer is chasing for their order.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 3, 2020 4:57:53 PM
Subject: late c&c

Hi Team,

Subject: Late shipment status still ready to be shipped

Order ID - 6464918965
Store ID: Max 60112
Problem Statement – Late shipment
Assistance Required – Need an urgent shipment
Order placed on: Feb 10, 2020
Please update us and arrange a delivery ASAP.

Regards,

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