Subject: RE: C&C Delay - 6466344679
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Qazi Mohammed <[email-masked]>, Apoorv Joshi <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Anwar Abdullah <[email-masked]>, Qazi Mohammed <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>
Date: Wed, 4 Mar 2020 05:44:22 +0000

Hi @Anwar Abdullah<mailto:[email-masked]> @Qazi Mohammed<mailto:[email-masked]>

Below for your help  Centrepoint 21451

Mahmoud

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, March 4, 2020 6:23 AM
To: Sagaya Suresh Kumar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Qazi Mohammed <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ahmad Daher <[email-masked]>
Subject: C&C Delay - 6466344679

External email sender, please take precaution.
Hi Team,
Order ID: 6466344679
Store Code: Centrepoint - 21451

Order placed on Feb 20, 2020 and the status is still showing ready to ship. Please advise if this has left the WH and has been handed over to the store.

@Qazi: Kindly assist in looping in the store.

Customer is chasing for his order. Please assist in closing this case on priority. The order is past delivery time frame.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 3, 2020 10:50:19 PM
Subject: Late Delivery C&C_6466344679

Please take a look at ticket #493762

Dear Team,

Problem Statement: Late Delivery C&C

Order Date: Feb 20, 2020
Order ID: 6466344679
Store Code: Centrepoint21451
Tracking ID: 646634467923999991

Issue Description: As per hybris the status ready to ship, can you please update us if the order delivered at the store or not.

Regards,
Ahmad

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