Subject: RE: C&C Delay - 6464918965
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, max Rabwa <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Raghu Pillai <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Otto Vangraan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Musaed <[email-masked]>, Ameay Kumar <[email-masked]>, Prakash Iyangar <[email-masked]>, enaam alsraisri <[email-masked]>
Date: Wed, 4 Mar 2020 05:27:09 +0000

Dear @Abhilash Kuttalam<mailto:[email-masked]> @Otto Vangraan<mailto:[email-masked]>

Please check with the store, mention odder shipped since 10 FEB, but still not yet ready for pickup   Store ID Max60112

Mahmoud

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, March 4, 2020 6:52 AM
To: max Rabwa <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Mohammad Musaed <[email-masked]>
Subject: C&C Delay - 6464918965

External email sender, please take precaution.
Hi Team,

With reference to the order number: 6464918965
Store Code: Max 60112

Order placed on Feb 10, 2020 and the status is still showing ready to ship. Kindly advise if this has already left the WH and been handed over to the store on priority.

@Store team: Please contact the customer on +966535205724, if the order is physically present at the store.

Kindly assist in closing this case on priority. We are receiving no response on the same and customer is chasing for their order.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Mohammad Musaed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 3, 2020 4:57:53 PM
Subject: late c&c

Hi Team,

Subject: Late shipment status still ready to be shipped

Order ID - 6464918965
Store ID: Max 60112
Problem Statement – Late shipment
Assistance Required – Need an urgent shipment
Order placed on: Feb 10, 2020
Please update us and arrange a delivery ASAP.

Regards,

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