Subject: RE: C&C Delay - 6464367935
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Raghu Pillai <[email-masked]>, Max Khobar <[email-masked]>, LMG OMS <[email-masked]>, "Thulasiraman Manoharan (TCS)" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Date: Wed, 4 Mar 2020 05:17:29 +0000

@LMG OMS<mailto:[email-masked]> @Thulasiraman Manoharan (TCS)<mailto:[email-masked]>

Please update order Status, “partially procurement transfer Oder received”

Mahmoud

From: Apoorv Joshi <[email-masked]>
Sent: Wednesday, March 4, 2020 7:29 AM
To: Sagaya Suresh Kumar <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Raghu Pillai <[email-masked]>; Max Khobar <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Subject: C&C Delay - 6464367935

External email sender, please take precaution.
Hi Team,

Order ID: 6464367935
Store ID: Max 60127

Kindly assist in closing the below case. Order placed on Feb 7, 2020 and the status is still showing ready to ship. Please advise on priority if this has left the WH and been handed over to the store.

@Store Team: Kindly contact the customer on +966537729231 if the order is physically available at the store and hand it over.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 3, 2020 3:40:30 PM
Subject: Click and Collect Delay(6464367935)

Hi Team,

Problem Statement: Late Delivery

Order Date: Feb 7, 2020

Order ID: 6464367935

Tracking ID: 646436793522999991

Store ID: Max 60127

Assistance Required: Need Urgent Delivery

Issue Description: The customer placed an order on Feb 7, 2020, and till now the customer has not received the order. As per the hybris, the order status is ready to be shipped.

Regards,
Abhishek Borgaonkar

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