Subject: Re: late delivery/6465735302
From: Seeta Seeta <[email-masked]>
To: asjad hussain <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 3 Mar 2020 22:15:01 -0700 (MST)

Hi Asjad, 

After checking the tracking number we can see that the order has already marked as RTO so there is no point of asking the courier team to deliver the order. 

Kindly inform the customer same and ask LMG team to mark the order as NDR. So refund can be process. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, March 3, 2020 4:10:24 PM 
Subject: late delivery/6465735302 

Hi team, 

Problem Statement: What is the issue (Late Delivery) 
order id: 6465735302 
Order Date : Feb 15, 2020 
Tracking ID: FP02161000395 
Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 2/16/20 but till now the order has not delivered to the customer so we request you to arrange delivery on a priority basis. 

Regards, 
Asjad