Subject: Order Delay - 9771264700
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>
Date: Tue, 3 Mar 2020 20:37:24 -0700 (MST)

Hi Team, 

Order number - 9771264700 
AWB: FP0226000046 

Order placed on Feb 25, 2020 and it is still not delivered. We have escalated multiple times to LMG regarding the same to know the reason for the delay so that we can ask the customer for any details if they are wrong however, we are not receiving a response on the same. 

Please assist in closing this case. Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, March 3, 2020 3:56:00 PM 
Subject: Late Delivery / 9771264700 

Hi Team, 

Customer has placed his order on Feb 25, 2020 but still, he did not receive his order yet. 
We've escalated to the courier team but did not receive any response. 

Please do the needful. 

Order number - 9771264700 
Ticket number - 495657 
Tracki8ng number - FP0226000046 

Regards 
Rehan