Subject: C&C Delay - 6464200272
From: Apoorv Joshi <[email-masked]>
To: [email-masked], Sagaya Suresh Kumar <[email-masked]>, Mushir Khan <[email-masked]>
Cc: [email-masked], Ramesh Gottimukkala <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Bargaonkar <[email-masked]>
Date: Tue, 3 Mar 2020 20:32:49 -0700 (MST)

Hi Team, 

Order number: 6464200272 
Store ID: Lifestyle 21034 

Order placed on Feb 6, 2020 and it is partially pickup completed. The remaining quantity is still showing ready to ship. Please advise if the remaining items have left the WH and been handed over to the store. 

@Store team: Kindly contact the customer on +966508120466 and handover the order if it is physically present at the store. 

Kindly assist in closing this case on priority. Thank you for your help! 

Regards, 
Apoorv 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, March 3, 2020 3:44:51 PM 
Subject: Late Shipping (Click and Collect) (6464200272) 

Hi Team, 

Problem Statement: Late Shipping (Click and Collect) 
Order Date: Feb 6, 2020 
Order ID: 6464200272 
Tracking ID: 646420027222999991 
Store Id: Lifestyle 21034 
Assistance Required: Need Urgent Delivery 

Issue Description: The customer placed an order on Feb 6, 2020, and till now he has not received the order. As per the hybris, the order status is ready to be shipped/shipped. 

The customer is chasing us for his order so we request you to expedite the delivery date. 

Regards, 
Abhishek Borgaonkar