Subject: Late Collection / 9770748628
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>
Date: Tue, 3 Mar 2020 20:21:22 -0700 (MST)

Hi team, 

Kindly assist in closing the below case. We have raised this with LMG to know the reason for delay in collection however, we are not receiving a response on this from LMG. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, March 3, 2020 3:31:23 PM 
Subject: Late Collection / 9770748628 

Hi Team, 

Customer has raised his return request on Feb 25, 2020 but still, the courier partner did not collect his items yet. 
We've escalated to the courier team but did not receive any receive response. 

Please do the needful. 

Order number - 9770748628 
Ticket number - 489766 
Tracking ID - RP0224000622 

We are looking forward to hearing from you. 

Regards 
Rehan