Subject: Re: Non-returnable item//9770558956
From: Apoorv Joshi <[email-masked]>
To: Nitesh Singh <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 3 Mar 2020 20:09:38 -0700 (MST)

Nitesh, 

Please try asking the customer to share the images of the item. Need images to take approval for return. 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, March 3, 2020 4:53:22 PM 
Subject: Non-returnable item//9770558956 

Hi Team, 

Customer purchased an item: 162377340 - - S&G Plush Elephant Bean Bag, however complaining that after receiving the item, it was not as they expected. We have tried to pushback the customer, however customer is insisting to return the item. 

Order Date : ​Feb 18, 2020 
Order ID: ​9770558956 
Tracking ID: ​FP0218000375 

Kindly look into this and assist further. 

Thanks, 
Nitesh