Subject: C&C Delay - 6464918965
From: Apoorv Joshi <[email-masked]>
To: [email-masked], Sagaya Suresh Kumar <[email-masked]>, [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Mohammad Musaed <[email-masked]>
Date: Tue, 3 Mar 2020 19:52:14 -0700 (MST)

Hi Team, 

With reference to the order number: 6464918965 
Store Code: Max 60112 

Order placed on Feb 10, 2020 and the status is still showing ready to ship. Kindly advise if this has already left the WH and been handed over to the store on priority. 

@Store team: Please contact the customer on +966535205724, if the order is physically present at the store. 

Kindly assist in closing this case on priority. We are receiving no response on the same and customer is chasing for their order. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohammad Musaed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, March 3, 2020 4:57:53 PM 
Subject: late c&c 

Hi Team, 

Subject: Late shipment status still ready to be shipped 

Order ID - 6464918965 
Store ID: Max 60112 
Problem Statement – Late shipment 
Assistance Required – Need an urgent shipment 
Order placed on: Feb 10, 2020 
Please update us and arrange a delivery ASAP. 

Regards,