Subject: Order Partially Delivered- 6461780723
From: Apoorv Joshi <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, [email-masked], [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>
Date: Tue, 3 Mar 2020 19:47:24 -0700 (MST)

Hi Team, 

Order Number: 6461780723 

Order placed on Jan 19, 2020 and this has been delivered partially, only 1 item delivered. Please ship the remaining 4 items on priority. Please find attached to see the items are processed already. 

Customer is chasing for their order and we are not receiving any response on the same. Kindly assist in closing this case on priority. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, March 3, 2020 5:03:43 PM 
Subject: Late Shipping 

Hi Team , 

Problem Statement: What is the issue (Late Shipping) Warehouse 

Order Date : Jan 19, 2020 

Order ID: 6461780723 

Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Jan 19, 2020 and she has received only one one item . As per the hybris we can see only item has been recieved and the remaining items not yet . 

Customer is chasing us for her order so we request you to expedite the delivery date . 

Regards, 
Ezzaldeen