Subject: Collection Delay - 6466752358
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Asjad Hussain <[email-masked]>
Date: Tue, 3 Mar 2020 19:41:57 -0700 (MST)

Hi Team, 

AWB: 34195868386926 

Kindly advise the reason why the collection has not been made yet for the above mentioned AWB so we can check with the customer and if necessary take the correct contact details. If the details are correct, kindly arrange for a collection within today on priority. This is pending since Feb 22, 2020. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, March 3, 2020 5:04:07 PM 
Subject: late collection/ 6466752358 

Hi team, 

Problem Statement: What is the issue (Late Collection) Courier Team 
Order Date: Feb 22, 2020 
Order ID: 6466752358 
Tracking ID: 34195868386926 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 2/24/20 and till now the item has not collected from the customer so kindly arrange the collection on a priority basis. 

Regards, 
Asjad