Subject: C&C Delay - 6466642508
From: Apoorv Joshi <[email-masked]>
To: [email-masked]
Cc: [email-masked], escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>
Date: Tue, 3 Mar 2020 19:31:47 -0700 (MST)

Hi Team, 

Order Number: 6466642508 
Store Code: Babyshop - 21228 

Order placed on Feb 22, 2020 and the status is still showing ready to ship. Kindly advise if this has left the WH and handed over to the store. If not, please ship this out on priority. 

@Jouri Mall: Kindly contact the customer on +966 540097862 and ask them to collect the order if this is physically present at the store. 

Please assist in closing this on priority. Thank you for your help! 

Regards, 
Apoorv 

From: "Ahmad Daher" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, March 3, 2020 5:18:13 PM 
Subject: Late Delivery C&C_6466642508 

Ticket 493431 

Dear All , 

Problem Statement: Late Delivery C&C 
Order Date: Feb 22, 2020 
Order ID: 6466642508 
Store Code: Babyshop21228 
Tracking ID:646664250822999991 

Issue Description: As per hybris the status ready to ship, can you please update us if the order delivered at the store or not. 

Regards, 
Ahmad