Subject: SADAD issue 6460251484 / ticket 500589
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 3 Mar 2020 09:26:45 -0700 (MST)

Hi Team, 

Order ID : 6460251484 
On hybris is showing that the order was cancelled on validation, Customer shared with us SADAD bank statement showing that the amount has been deducted from his account under the following transaction ID P1000000000004559895 . 

Please check and advise. 

Regards 
Shakeeb