Subject: RE: Payment returned back after delivered the order / 6458417721
From: Malik Ismail <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Arjun Thapa <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rehan Khan <[email-masked]>, Seeta Seeta <[email-masked]>, Mohd Zafar <[email-masked]>
Date: Tue, 3 Mar 2020 11:47:09 +0000

Hi Apoorv,

As per finance amount already captured. No need for any action.

Regards,
Malik Ismail
From: Apoorv Joshi <[email-masked]>
Sent: Saturday, February 29, 2020 12:45 AM
To: Malik Ismail <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Arjun Thapa <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Rehan Khan <[email-masked]>; Seeta Seeta <[email-masked]>; Mohd Zafar <[email-masked]>
Subject: Re: Payment returned back after delivered the order / 6458417721

External email sender, please take precaution.
Hi Malik,

As per update on Jira, this has been captured on payfort and Landmark account as well. Please advise further.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "malik ismail" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Arjun Thapa" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Mohd Zafar" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, February 23, 2020 10:12:14 AM
Subject: RE: Payment returned back after delivered the order / 6458417721

Hi @Arjun Thapa<mailto:[email-masked]>,

Please check and update. https://landmark.atlassian.net/browse/REL-83224

Regards,
Malik Ismail
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 21, 2020 11:19 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Rehan Khan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Subject: Re: Payment returned back after delivered the order / 6458417721

External email sender, please take precaution.
Hi Team,

With reference to C&C order #6458417721
The payment returned back to customer account.
We raise a ticket on Jira regarding payment issue but did not receive any response from their side.
Order number - 6458417721

Regards,
Fauzan
________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 21 February, 2020 12:08:40
Subject: Payment returned back after delivered the order / 6458417721

Hi Team,

Customer claim that payment was returned back to his card after order has been delivered.
We raise a ticket on Jira regarding payment issue but did not receive any response from their side.

Please do the needful.

Order number - 6458417721
Ticket number - 439861

Regards
Rehan

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