Subject: RE: product description // [email-masked]
From: Hamza Hafeez <[email-masked]>
To: Shelton Dsouza <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nitesh Singh <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 3 Mar 2020 05:37:33 +0000

Hi Shelton,

Please can you check this concern with the buyers?

Regards,
Hamza Hafeez
Customer Support / e-Commerce Executive

Landmark Tower, Dubai Marina, Dubai, P.O.Box 25030, United Arab Emirates
Tel: +971 4 517-3209   Mobile: +971 50 483 9600
Shop online at: www.shoemartstores.com<http://www.shoemartstores.com/>
<https://www.facebook.com/ShoeMartGulf><https://www.instagram.com/shoemartme><https://www.youtube.com/user/shoemartgulf>

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, March 01, 2020 9:35 PM
To: Hamza Hafeez <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: product description // [email-masked]

External email sender, please take precaution.
Hi Hamza,
Kindly assist regarding the following concern :

Customer emailed asking about the maximum weight did the item: Duchini Soft Case Luggage Bag with 360 Spinner Wheels can carry.

Item link: https://www.splashfashions.com/ae/en/Travel/Travel/Hardcase-%26-Softcase-Luggage/SHOEMART-Duchini-Soft-Case-Luggage-Bag-with-360-Spinner-Wheels/p/161223290

To whom we should escalate regarding this kind of issue.

Regards
Shakeeb

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 1 March, 2020 18:47:03
Subject: product description//[email-masked]<mailto:description//[email-masked]>

Hi Team,

Customer emailed asking about the maximum weight did the item: Duchini Soft Case Luggage Bag with 360 Spinner Wheels can carry.

Item link: https://www.splashfashions.com/ae/en/Travel/Travel/Hardcase-%26-Softcase-Luggage/SHOEMART-Duchini-Soft-Case-Luggage-Bag-with-360-Spinner-Wheels/p/161223290<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.splashfashions.com%2Fae%2Fen%2FTravel%2FTravel%2FHardcase-%2526-Softcase-Luggage%2FSHOEMART-Duchini-Soft-Case-Luggage-Bag-with-360-Spinner-Wheels%2Fp%2F161223290&data=02%7C01%7Chamza.hafeez%40landmarkgroup.com%7C6fcc036e447f48ba46d708d7be06e643%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637186809155122814&sdata=w5Nf7aOnJWe2XMzr4ElO5r4b%2BIvesSsKadxNzbE%2FLZ8%3D&reserved=0>

Kindly look int this and update us.

Thanks,
Nitesh

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