Subject: RE: SADAD transaction issue
From: Malik Ismail <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Arjun Thapa <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 2 Mar 2020 08:27:12 +0000

Hi @Arjun Thapa<mailto:[email-masked]>,

Reminder please

From: Malik Ismail <[email-masked]>
Sent: Sunday, March 1, 2020 9:56 AM
To: Fauzan Ahmad . Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Arjun Thapa <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: SADAD transaction issue

Hi @Arjun Thapa<mailto:[email-masked]>,

Please check and confirm if below transaction is successful.

6452439926 – 6452439926
Tnx ID P1000000000004481779 – Date 20-11-2019 , Amount SAR 378
Tnx ID P1000000000004481762 - Date   20-11-2019 , Amount SAR 378

@Fauzan  Ahmad . Musalman<mailto:[email-masked]>,

Order 6452439995 , customer as per system already get cash refund from store.

Regards,
Malik Ismail
From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 27, 2020 3:22 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Abhishek Bargaonkar <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: SADAD transaction issue

External email sender, please take precaution.
Hi Team,

Kindly check and assist us on sdad below case.

Regards,
Fauzan

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 27 February, 2020 15:48:38
Subject: SADAD transaction issue

Hi Team,

The customer placed an order on Nov 20, 2020, using SADAD. However, the payment failed but the amount got deducted to his bank account.

Order numbers are as follows:

6452439790 on validation canceled.
6452439926 on validation canceled.
6452439995 Completed.

Screenshot attached for your reference.

Kindly look into this and do the needful.

Regards,
Abhishek Borgaonkar

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