Subject: RE: Late Delivery / 6465514121
From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
To: Ramesh Gottimukkala <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>, Bm olmriyadh <[email-masked]>, Olm Riyadh <[email-masked]>, Cashier Olmriyadh <[email-masked]>, Ramesh Gottimukkala <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Suvadeep Saha <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Rehan Khan <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Alexander Gomes" <[email-masked]>, Apoorv Joshi <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Date: Mon, 2 Mar 2020 05:22:56 +0000

Dears @ksalmglogistics Rydconloc<mailto:[email-masked]> @Bm olmriyadh<mailto:[email-masked]> @Olm Riyadh<mailto:[email-masked]> @Cashier Olmriyadh<mailto:[email-masked]>

Please check below and arrange delivery
@Ramesh Gottimukkala<mailto:[email-masked]> for your assist

Mahmoud

From: Apoorv Joshi <[email-masked]>
Sent: Monday, March 2, 2020 6:25 AM
To: ksalmglogistics Rydconloc <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Rehan Khan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late Delivery / 6465514121

External email sender, please take precaution.
Hi Team,

Kindly assist in closing the below case on priority. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Rydconloc Logistics" <[email-masked]<mailto:[email-masked]>>, "Sagaya Kumar" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, February 27, 2020 10:56:31 PM
Subject: Re: Late Delivery / 6465514121

Hi Team,

Problem Statement: Late Delivery

Order Date : 14-Feb-2020
Order ID:6465514121
Tracking ID: FC02151000109
Customer's contact NO : +966540042001
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Feb 15th and till now he has not received the order. As per the hybris the order status is IN_TRANSIT.

Customer is chasing us for his order so we request you to expedite the delivery date.

Regards,
Shakeeb

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 27 February, 2020 12:11:28
Subject: Late Delivery / 6465514121

Hi Team,

Customer has placed his order Feb 14, 2020 but still order has not been delivered.
We escalated to courier team but did not receive any response from the courier team.

Ticket number - 481702
Order number - 6465514121
Tracking ID - FC02151000109

Regards
Rehan

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com