Subject: RE: WWD damaged item/6465410399
From: EcomRDC babyshop5 <[email-masked]>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Seeta Seeta <[email-masked]>, Centrepoint <[email-masked]>, Babyshop <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, Sachin Maheshwari <[email-masked]>, Escalations Dxbteam <[email-masked]>, Mohammed Shoukath <[email-masked]>, Sujeewa Hurbert <[email-masked]>
Date: Mon, 2 Mar 2020 04:56:18 +0000

Dear Team,

Please find the below attached screen shot 1 pcs collected.

Thanks & regards,

Akram Shaik
Babyshop Nursery Warehouse GDMS operations
Ext: 3635 , Mobile: +966 530548756
Email: [email-masked]
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

From: Mahmoud Emadeldin Mahmoud Elsayed
Sent: Monday, March 02, 2020 7:40 AM
To: EcomRDC babyshop5; Seeta Seeta; Centrepoint; Babyshop
Cc: Shakeeb Arsalan; Fauzan Ahmad, Musalman; Apoorv Joshi; asjad hussain; Sachin Maheshwari; Escalations Dxbteam; Mohammed Shoukath; Sujeewa Hurbert
Subject: RE: WWD damaged item/6465410399

HI Akram,

Please advise item ID,

Mahmoud

From: EcomRDC babyshop5 <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, March 1, 2020 6:40 PM
To: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Babyshop <[email-masked]<mailto:[email-masked]>>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; asjad hussain <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohammed Shoukath <[email-masked]<mailto:[email-masked]>>; Sujeewa Hurbert <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD damaged item/6465410399

Dear Team,

The subject damage item customer retuned. Collected by our delivery team.
So please provide RMA.

Thanks & regards,

Akram Shaik
Babyshop Nursery Warehouse GDMS operations
Ext: 3635 , Mobile: +966 530548756
Email: [email-masked]<mailto:[email-masked]>
Riyadh Gallery Mall I PO Box 91861 | Riyadh 11643 l Saudi Arabia

From: Seeta Seeta [mailto:[email-masked]]
Sent: Friday, February 28, 2020 3:45 PM
To: Sujeewa Hurbert; EcomRDC babyshop5
Cc: Shakeeb Arsalan; Fauzan Ahmad, Musalman; Apoorv Joshi; asjad hussain; Sachin Maheshwari; Escalations Dxbteam
Subject: Re: WWD damaged item/6465410399
Importance: High

External email sender, please take precaution.
Hi Team,

In the below case customer is complaining that she has received the damaged item. So we request you to check this concern and let us know whether the replacement can be done for the same or not.

Waiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, February 28, 2020 3:15:12 PM
Subject: Re: WWD damaged item/6465410399

​Hi team,

WWD DAMAGED ITEM

Problem Statement: BABYSHOP TEAM
Order Date : Feb 13, 2020
Order ID: 6465410399<callto:6465410399>
Tracking ID: 00000080016115354
Assistance Required: Damaged Item Received

Issue Description: Customer emailed us informing that he/she received the item on 23/10/19 but the item which they received is damaged, customer also provided us the picture of damaged item.Now customer is asking for return and refund the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Asjad

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