Subject: Re: product description // [email-masked]
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 1 Mar 2020 10:35:11 -0700 (MST)

Hi Hamza, 

Kindly assist regarding the following concern : 

Customer emailed asking about the maximum weight did the item: Duchini Soft Case Luggage Bag with 360 Spinner Wheels can carry. 

Item link: https://www.splashfashions.com/ae/en/Travel/Travel/Hardcase-%26-Softcase-Luggage/SHOEMART-Duchini-Soft-Case-Luggage-Bag-with-360-Spinner-Wheels/p/161223290 

To whom we should escalate regarding this kind of issue. 

Regards 
Shakeeb 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 1 March, 2020 18:47:03 
Subject: product description//[email-masked] 

Hi Team, 

Customer emailed asking about the maximum weight did the item: Duchini Soft Case Luggage Bag with 360 Spinner Wheels can carry. 

Item link: [ https://www.splashfashions.com/ae/en/Travel/Travel/Hardcase-%26-Softcase-Luggage/SHOEMART-Duchini-Soft-Case-Luggage-Bag-with-360-Spinner-Wheels/p/161223290 | https://www.splashfashions.com/ae/en/Travel/Travel/Hardcase-%26-Softcase-Luggage/SHOEMART-Duchini-Soft-Case-Luggage-Bag-with-360-Spinner-Wheels/p/161223290 ] 

Kindly look int this and update us. 

Thanks, 
Nitesh