Subject: Re: Approval
From: Shakeeb Arsalan <[email-masked]>
To: Ahmad Daher <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 1 Mar 2020 10:13:34 -0700 (MST)

Hi Ahmad, 

I raised it in another ticket, I looped you 

From: "Ahmad Daher" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 1 March, 2020 16:25:25 
Subject: Approval 

We did not get response from SACHIN 

Please take a look at ticket #383587 

Dear Sachin, 

Problem Statement: Wrong item delivered 

Order Date: Dec 20, 2019 
Order ID: 6457588443 
Tracking ID: 45057962305 

Customer's history: Customer with us 20, Dec 2019, he has only one order, this is his first reporting this kind of issue 

Issue Description: Customer has received the wrong items, so he has returned under the tracking ID: 34147816258665, RMA: 23137502, but the refund gets stuck because of the mismatch between items which mentioned in RMA and items which returned 

Please check and provide us approval as we can process the refund manually 

Regards, 
Ahmad