Subject: FW: WWD Item manufacturer issue, // 8367775098
From: Midhun Madhu <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad . Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 1 Mar 2020 12:35:04 +0000

Hi Team,
We will send the driver by tomorrow.

Midhun R Madhu
[A picture containing clipart  Description automatically generated] +965 2228 9509 Ext : 2323
 +965 97232105
[A picture containing clipart  Description automatically generated] [email-masked]
[A picture containing clipart  Description automatically generated] www.centrepointstores.com

From: Babyshop Whkwt2 <[email-masked]>
Sent: 01/Mar/2020 3:31 PM
To: Midhun Madhu <[email-masked]>
Cc: Joby Puthiyedath <[email-masked]>
Subject: RE: WWD Item manufacturer issue, // 8367775098

Dear Midhun,

We will send the driver tomorrow to check n fix it.

Thanks & Regards
Yashraj
Landmark Central Market WLL  I Doha
Kuwait.
Mob: + 965 97277383
Direct:+965 222 89510 | Ext : 2308.

From: Midhun Madhu
Sent: Sunday, March 01, 2020 2:04 PM
To: Babyshop Whkwt2
Cc: Joby Puthiyedath
Subject: FW: WWD Item manufacturer issue, // 8367775098

Hi Yash,
CS team is keep asking the status.
Please revert urgently.

Midhun R Madhu
[A picture containing clipart  Description automatically generated]+965 2228 9509 Ext : 2323
+965 97232105
[A picture containing clipart  Description automatically generated][email-masked]<mailto:[email-masked]>
[A picture containing clipart  Description automatically generated]www.centrepointstores.com<http://www.centrepointstores.com>

From: Midhun Madhu
Sent: 29/Feb/2020 3:25 PM
To: Babyshop Whkwt2 <[email-masked]<mailto:[email-masked]>>
Cc: Joby Puthiyedath <[email-masked]<mailto:[email-masked]>>
Subject: FW: WWD Item manufacturer issue, // 8367775098

Hi Yash,
What’s the updates on below?

Midhun R Madhu
[A picture containing clipart  Description automatically generated]+965 2228 9509 Ext : 2323
+965 97232105
[A picture containing clipart  Description automatically generated][email-masked]<mailto:[email-masked]>
[A picture containing clipart  Description automatically generated]www.centrepointstores.com<http://www.centrepointstores.com>

From: Midhun Madhu
Sent: 22/Feb/2020 12:25 PM
To: Babyshop Whkwt2 <[email-masked]<mailto:[email-masked]>>
Subject: FW: WWD Item manufacturer issue, // 8367775098

Pls update the status.

Midhun R Madhu
[A picture containing clipart  Description automatically generated]+965 2228 9509 Ext : 2323
+965 97232105
[A picture containing clipart  Description automatically generated][email-masked]<mailto:[email-masked]>
[A picture containing clipart  Description automatically generated]www.centrepointstores.com<http://www.centrepointstores.com>

From: Midhun Madhu
Sent: 15/Feb/2020 8:01 AM
To: Babyshop Whkwt2 <[email-masked]<mailto:[email-masked]>>
Subject: FW: WWD Item manufacturer issue, // 8367775098

Pls check

Midhun R Madhu
[A picture containing clipart  Description automatically generated]+965 2228 9509 Ext : 2323
+965 97232105
[A picture containing clipart  Description automatically generated][email-masked]<mailto:[email-masked]>
[A picture containing clipart  Description automatically generated]www.centrepointstores.com<http://www.centrepointstores.com>

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: 14/Feb/2020 3:18 PM
To: Midhun Madhu <[email-masked]<mailto:[email-masked]>>
Cc: Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; M Ataullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: WWD Item manufacturer issue, // 8367775098

External email sender, please take precaution.
Hi Team,

Kindly assist with the following concern.

Regards
Shakeeb

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 14 February, 2020 16:12:33
Subject: WWD Item manufacturer issue, // 8367775098

Hi Team,

Problem Statement: WWD Item manufacturer issue,

Order Date: 18-Jan-2020

Order ID: 8367775098
Tracking ID: 00000020011134875
Item id 161636520,
Delivery Date; 23/01/20
Assistance Required : Please send the team to fix the issue.

Issue Description: The item has been delivered on 13 Jan 2020, but the customer is complaining that the product is not working properly (the front wheels are not steady), Customer shared a video with us but we are not able to send it to you.
kindly check and assist us further ASAP,

Thanks & Regards,
Syed Ataullah

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