Subject: Re: late delivery/6465140316
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Ammar Ali <[email-masked]>
Date: Sat, 29 Feb 2020 17:45:07 -0700 (MST)

Dear Team, 

AWB: FP02131000660 

Kindly update the customer's contact number to +966 50 640 3043 and arrange a delivery on urgent basis. Customer is chasing for his order and we are getting no response. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ammar Ali" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, February 29, 2020 2:37:43 PM 
Subject: Re: late delivery/6465140316 

Kindly inform the courier team whether to deliver this order or return it to our warehouse so the customer gets his refund , 

From: "ksalmglogistics Rydconloc" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "bm olmmadinah" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Ammar Ali" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Saturday, 22 February, 2020 17:03:56 
Subject: RE: late delivery/6465140316 

Dear mukhtar,please update customer new number +966 50 640 3043 and deliver ASAP. 

From: Shakeeb Arsalan <[email-masked]> 
Sent: 22 February, 2020 12:21 PM 
To: ksalmglogistics Rydconloc <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]> 
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Ammar Ali <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: late delivery/6465140316 

External email sender, please take precaution. 

Hi Team, 

Any update? 

Regards 
shakeeb 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ksalmglogistics Rydconloc" < [ mailto:[email-masked] | [email-masked] ] >, "Sagaya Suresh Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "suvadeep saha" < [ mailto:[email-masked] | [email-masked] ] >, "ramesh gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Ammar Ali" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 19 February, 2020 22:45:10 
Subject: Re: late delivery/6465140316 

Hi Team, 

Kindly do the needful regarding the following concern. 

Regards 
Shakeeb 

From: "Ammar Ali" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 19 February, 2020 17:29:21 
Subject: late delivery/6465140316 

Customer is complaining that he did not receive any call till now even after updating the customer number 

Hi Team, 

Problem Statement: What is the issue (Update the customer contact number - +966 50 640 3043 

Order Date : Feb 11, 2020 

Order ID: 6465140316 

Tracking ID: FP02131000660 

Assistance Required: Need updating the customer contact 

Issue Description: Kindly update the customer contact number to +966 50 640 3043. 

Regards, 

Algaily 

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