Subject: Re: Lost order issue // 6463873145
From: Shakeeb Arsalan <[email-masked]>
To: max tabuk <[email-masked]>, alghamdi mohammed <[email-masked]>, abhilash kuttalam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, M Ataullah <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 29 Feb 2020 05:11:39 -0700 (MST)

Hi Team, 

Any Update ? 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "max tabuk" <[email-masked]>, "alghamdi mohammed" <[email-masked]>, "abhilash kuttalam" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "M Ataullah" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 27 February, 2020 23:32:45 
Subject: Re: Lost order issue // 6463873145 

Hi Team, 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "M Ataullah" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 27 February, 2020 16:58:42 
Subject: Lost order issue // 6463873145 

​ Hi Team, 

Problem Statement: Lost order issue, 

Order Date: 04-Feb-2020 

Order ID: 6463873145 
Tracking ID: 646387314522999991 
Store: Max60121 
Assistance Required: Need to confirm about a parcel, 

Issue Description: The customer placed the order on 04-Feb-2020 and per hybris, the consignment status is showing ready for pickup, and the customer said he went multiple time to the store for but it is not available over there, 

kindly confirm the order is available at the store or not, ​ and if available please contact the customer to do the collection. 

Regards, 
Syed Ataullah