Subject: New Reply Received - Conversation with Biking Fire
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 29 Feb 2020 07:27:27 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  Conversation with Biking Fire  Ticket comment <div>Dear team, <br>
<br>
Well noted and received. We will do our best to have this order delivered at the earliest convenience.<br>
<br>
Best regards .<br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>29/2/2020 11:07 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#453704] - Conversation with Biking Fire<br>
 
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<div dir="ltr">ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/453704" rel="noreferrer">#453704</a> </div>

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<div dir="ltr">Hi Team,<br>
<br>
We can not see any update on the shipment since <strong dir="ltr">05 Feb 2020</strong>. Kindly arrange a delivery asap.<br>
Order Date : <strong dir="ltr">Feb 1, 2020</strong><br>
Order ID: <strong dir="ltr">6463488975</strong><br>
Tracking ID: <strong dir="ltr">S000495711425</strong><br>
Customer mobile number: <strong dir="ltr">+966569949584</strong><br>
<br>
<br>
Regards,<br>
Fauzan</div>
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<blockquote class="freshdesk_quote">On Wed, 26 Feb at 1:40 PM , Shipa Delivery Support &lt;[email-masked]&gt; wrote: <span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:'calibri' , sans-serif"><span style="font-size:11.5pt"><span style="font-family:'arial' ,"><span style="color:#1d1c1d">Dear Team,</span></span></span></span></span></span></span><br>
<br>
<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:'calibri' , sans-serif"><span style="font-size:11.5pt"><span style="font-family:'arial' ,"><span style="color:#1d1c1d">The contact number has been updated accordingly. And a delivery attempt will be arranged with the customer.</span></span></span></span></span></span></span><br>
<br>
<span style="font-size:11pt"><span style="background:white"><span style="line-height:normal"><span style="font-family:'calibri' , sans-serif"><span style="font-size:11.5pt"><span style="font-family:'arial' ,"><span style="color:#1d1c1d">Best Regards</span></span></span></span></span></span></span><br>
 
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<span class="labelnormal"><span class="labelname_sf">Lubna Shehadeh</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img class="fr-fic fr-dii" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>26/2/2020 9:41 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#453704] - Conversation with Biking Fire<br>
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<div dir="ltr">ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/453704" rel="noreferrer">#453704</a> </div>

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<div dir="ltr">Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">We can not see any update on the shipment since 05 Feb 2020. Kindly arrange a delivery asap.</div>

<div dir="ltr">Order Date : <strong dir="ltr">Feb 1, 2020</strong><br>
Order ID: <strong dir="ltr">6463488975</strong><br>
Tracking ID: <strong dir="ltr">S000495711425</strong>
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<div dir="ltr">Customer mobile number: +<strong dir="ltr">966569949584</strong><br>
 </div>

<div dir="ltr">​</div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Fauzan</div>
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<blockquote class="freshdesk_quote">On Mon, 10 Feb at 4:28 PM <span class="separator">, Shipa Delivery Support &lt;[email-masked]&gt; wrote: </span>

<div>Dear Team, <br>
<br>
<br>
<br>
Well noted, we'll do our best to arrange it as requested. <br>
<br>
<br>
<br>
Best Regards,</div>

<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img class="fr-fic fr-dii" src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration:none;color:#f26641" rel="noreferrer">www.shipa.com</a> </span>
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<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>10/2/2020 6:48 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#453704] - Conversation with Biking Fire<br>
 </div>

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<div dir="ltr">ticket <a href="https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/453704" rel="noreferrer">#453704</a> </div>

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<div dir="ltr">​Hi Team,</div>

<div dir="ltr"> </div>

<div dir="ltr">Problem Statement: Late Delivery<br>
Order Date : <strong dir="ltr">Feb 1, 2020</strong><br>
Order ID: <strong dir="ltr">6463488975</strong><br>
Tracking ID: <strong dir="ltr">S000495711425</strong><br>
Assistance Required: Need Urgent Delivery<br>
Issue Description: The order was shipped from our side on 02/02/2020 but till now the order has not delivered to the customer so we request you to arrange a delivery on priority basis.</div>

<div dir="ltr">Customer mobile number: <strong dir="ltr">+966569949584</strong>​</div>

<div dir="ltr">​<br>
<br>
Regards,<br>
Fauzan</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/453704