Subject: Re: WWD damaged item/6465410399
From: Sachin Maheshwari <[email-masked]>
To: Seeta Seeta <[email-masked]>, Sujeewa Hurbert <[email-masked]>, EcomRDC babyshop5 <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 28 Feb 2020 18:03:52 +0000

What is the item?
Where are details of item / item id.

Regards
Sachin
________________________________
From: Seeta Seeta <[email-masked]>
Sent: Friday, February 28, 2020 4:44:36 PM
To: Sujeewa Hurbert <[email-masked]>; EcomRDC babyshop5 <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; asjad hussain <[email-masked]>; Sachin Maheshwari <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: WWD damaged item/6465410399

External email sender, please take precaution.

Hi Team,

In the below case customer is complaining that she has received the damaged item. So we request you to check this concern and let us know whether the replacement can be done for the same or not.

Waiting for your response.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]>
To: "Seeta Seeta" <[email-masked]>
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>
Sent: Friday, February 28, 2020 3:15:12 PM
Subject: Re: WWD damaged item/6465410399

​Hi team,

WWD DAMAGED ITEM

Problem Statement: BABYSHOP TEAM
Order Date : Feb 13, 2020
Order ID: 6465410399<callto:6465410399>
Tracking ID: 00000080016115354
Assistance Required: Damaged Item Received

Issue Description: Customer emailed us informing that he/she received the item on 23/10/19 but the item which they received is damaged, customer also provided us the picture of damaged item.Now customer is asking for return and refund the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not.

Regards,
Asjad

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com