Subject: Re: Refund: Case id - 473107 Order Number: 6465091852
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked]
Date: Fri, 28 Feb 2020 06:15:47 -0700 (MST)

Hi Team, 

With the reference to the tracking number: FP02130100036, the order stuats is showing in transit and after tracking the status we can see that the order has marked as undelivered. 

So, we request you kindly re-arrange the delivery for above tracking number. 

Also, do let us know if any information required from our end. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, February 28, 2020 9:17:00 AM 
Subject: Refund: Case id - 473107 Order Number: 6465091852 

Hi Team, 
​ 
Problem statement - The customer is no longer wishes to receive his order. 
​ 
Case id - 473107 
Order Number: 6465091852 
Order Created: Feb 11, 2020 
AWB - FP02130100036 

Assistance required: Return the shipment to the warehouse and process the refund for the same. 

The customer is asking us to cancel the above order and refund his amount. We request you to please do the needful on a priority. 

Regards, 
Manish