Subject: Re: Delayed delivery: Case id - 479001 Order Number: 6466769565
From: Seeta Seeta <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 28 Feb 2020 05:58:40 -0700 (MST)

Hi Manish, 

As per the tracking status we can see that the courier team attempted to deliver the order but the customer was not available on that time. 

So there is no need to escalate the case to us,simply forward the same information to the customer. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Friday, February 28, 2020 8:18:48 AM 
Subject: Delayed delivery: Case id - 479001 Order Number: 6466769565 

Hi Team, 

Kindly assist us to deliver the below shipment. 

Problem statement - Incorrect contact number 

Correct contact number - 0507852639 

Case id - 479001 
Order Number: 6466769565 
Order Created: Feb 22, 2020 
AWB - 45747054603 

Assistance required: Update the contact number and deliver the shipment accordingly 

Kindly note that the customer could be reached on the above number. We request you to please arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish