Subject: Re: Delayed collection: Case id - 479621, Order ID: 9768847855
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked]
Date: Fri, 28 Feb 2020 05:55:42 -0700 (MST)

Hi Team, 

With the reference to the tracking number: RP0205000459, the return requested was created on 2/5/20 but till now the collection has not done yet. 

So we request you to kindly arrange the collection for above tracking number on urgent basis. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, February 28, 2020 7:57:17 AM 
Subject: Delayed collection: Case id - 479621, Order ID: 9768847855 

Hi Team, 

We request you to help us with the below collection. 

Kindly note that it's been more than 20 days since the collection request has been created. 

Problem Statement: What is the issue (Late Collection) Courier Team 

Case id - 479621 
Order Date: 1/30/2020 
Order ID: 9768847855 
Tracking ID: RP0205000459 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 2/5/2020 and till now the item has not collected from the customer so kindly arrange the collection on a priority basis. 

Regards, 
Manish