Subject: Re: Non returnable/ 6465706380
From: Seeta Seeta <[email-masked]>
To: asjad hussain <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 28 Feb 2020 05:36:16 -0700 (MST)

Hi Asjad, 

As per the discussion please do the needful. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, February 28, 2020 3:30:51 PM 
Subject: Non returnable/ 6465706380 

Hi team, 

Ticket number: 467315 
Problem Statement: wrong coloured item delivered. 
Order Date : Feb 15, 2020 
Order ID: 6465706380 
Tracking ID: FP02161000152 
Assistance Required: Wrong Item Received 

Issue Description: Customer emailed us informing that he received the item on 2/16/20 but the item which they received is wrong item, customer also provided us the picture of wrong item.Now customer is asking for return and refund the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not because we can see that colour is different. 

Regards, 
Asjad