Subject: Re: Order Status Update "9768652652"
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Sisodia <[email-masked]>
Date: Fri, 28 Feb 2020 04:56:22 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, February 28, 2020 4:51:40 PM 
Subject: Re: Order Status Update "9768652652" 

Hi Team, 

Please see to it that the status has been not updated and hence, customer is not able to place the return request under this order. 

Thanks for the assistance. 

Regards, 
Abhishek Sisodia 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 23 February, 2020 10:20:06 
Subject: Order Status Update "9768652652" 

Hi Team, 

This mail is regarding the concern to update the system that customer has already received his order but the status is not updated on hybris. 

I have updated the sheet for status update 3 times in past 8 days but still the order status has not been updated and changed. 

Please update the status of the following order. 

Order ID : 9768652652 
Order Delivery Mode:Standard Shipping 
Order Created: Jan 28, 2020 
Loyalty Card No. : NA 

Current Consignment Status : READY_TO_SHIPPED 
To Be Updated Consignment Status : Delivered 

Thanks for your assistance. 

Your Friends, 
The Support Team