Subject: Re: C$C ISSUE// 6457852915
From: Shakeeb Arsalan <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Algaili Ahmed <[email-masked]>
Date: Fri, 28 Feb 2020 03:26:13 -0700 (MST)

Hi Team, 

Any update ? 

Regards 
Shakeeb 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Algaili Ahmed" <[email-masked]> 
Sent: Tuesday, 25 February, 2020 20:25:32 
Subject: Re: C$C ISSUE// 6457852915 

Hi Team, 

Order ID : 6457852915 
Order Created : 22-Dec-2019 
Issue description : Customer collected the order and got the refund as well. 

Please check and do the needful. 

Regards 
Shakeeb 

From: "Algaili Ahmed" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 25 February, 2020 15:34:57 
Subject: C$C ISSUE// 6457852915 

Hi Team, 

With reference to order number# 6457852915 and ticket number# 481377, the customer emailed us the order has been handed over to him and at the same time he received message notification regarding the full refund for the order. As per hybris the order processed as RTS and the refund has been processed, kindly follow up with the concerned team to fix this issue asap. 

Regards, 
Algaily