Subject: Re: WWD damaged item/6465410399
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 28 Feb 2020 02:45:12 -0700 (MST)

​Hi team, 

WWD DAMAGED ITEM 

Problem Statement: BABYSHOP TEAM 
Order Date : Feb 13 , 2020 
Order ID: [ callto:6465410399 | 6465410399 ] 
Tracking ID: 00000080016115354 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he/she received the item on 23/10/19 but the item which they received is damaged, customer also provided us the picture of damaged item.Now customer is asking for return and refund the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Asjad 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, February 28, 2020 3:14:21 PM 
Subject: WWD damaged item/6465410399 

​Hi team, 

WWD DAMAGED ITEM 

Problem Statement: BABYSHOP TEAM 
Order Date : Feb 13, 2020 
Order ID: 6465410399 
Tracking ID: 00000080016115354 
Assistance Required: Damaged Item Received 

Issue Description: Customer emailed us informing that he/she received the item on 23/10/19 but the item which they received is damaged, customer also provided us the picture of damaged item.Now customer is asking for return and refund the item. So we request you to check this concern and let us know if we can offer return or exchange to customer or not. 

Regards, 
Asjad