Subject: Re: Late Delivery
From: Shakeeb Arsalan <[email-masked]>
To: Ezzaldeen Mahyoub <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 27 Feb 2020 10:46:06 -0700 (MST)

Hi Ezzaldeen, 

As per LMG the order has been returned on 2nd of Feb, Kindly inform the customer and close the ticket 

Note : you can track it on LMG website by the order ID 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 27 February, 2020 14:10:37 
Subject: Late Delivery 

Hi Team , 

Problem Statement: What is the issue (Late Delivery) Courier Team 

Order Date : Jan 28, 2020 

Order ID: 9768668405 
Tracking ID: 976866840510010001 

Issue Description: Customer placed order on Jan 28, 2020 and till now she has not received the order. As per the hybris the order status is ready to be shipped . 

Customer is chasing us for her order so we request you to expedite the delivery date . 
Please arrange the delivery with new mobile number : 557683230 

Thanks&Regards, 
Ezzaldeen