Subject: Re: Late Delivery / 6465514121
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, [email-masked]
Date: Thu, 27 Feb 2020 10:26:31 -0700 (MST)

Hi Team, 

Problem Statement: Late Delivery 

Order Date : 14-Feb-2020 
Order ID: 6465514121 
Tracking ID: FC02151000109 
Customer's contact NO : +966540042001 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Feb 15th and till now he has not received the order. As per the hybris the order status is IN_TRANSIT. 

Customer is chasing us for his order so we request you to expedite the delivery date. 

Regards, 
Shakeeb 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 27 February, 2020 12:11:28 
Subject: Late Delivery / 6465514121 

Hi Team, 

Customer has placed his order Feb 14, 2020 but still order has not been delivered. 
We escalated to courier team but did not receive any response from the courier team. 

Ticket number - 481702 
Order number - 6465514121 
Tracking ID - FC02151000109 

Regards 
Rehan