Subject: Late delivery /// FC02160010001
From: Shivani Rani <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 27 Feb 2020 09:00:12 -0700 (MST)

Hi Team, 

Ticket number: 474018 
Problem Statement: Late delivery 
Order Date: Feb 15, 2020 
Order ID: 6465690205 
Tracking ID: FC02160010001 
Assistance Required: Need urgent delivery 

Issue Description: The order was shipped on 16 Feb, 2020 but still not delivered to customer. 

We have already escalated this case to courier team but no positive response and still this order not delivered to customer. 

Kindly check and update. 

Thank you for your help! 

Regards, 
Shivani