Subject: RE: Refund not processded//6456581154
From: Ksaconloc Returns <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 27 Feb 2020 07:23:03 +0000

Dear.
Request Noted, we will check for this and do the needful.

Regards
Mohammad Ayaz

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, February 27, 2020 3:48 AM
To: Ksaconloc Returns <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Nitesh Singh <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund not processded//6456581154

External email sender, please take precaution.
Dear Ayaz,

Could you please confirm how many items have we received at the warehouse for the following order: 6456581154, AWB: 34173047210813

As you confirmed we have received this order back already. Please share the item ID's that we have received.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 24, 2020 1:22:39 PM
Subject: Re: Refund not processded//6456581154

Hi Apoorv,

With reference to order number:  6456581154.

RMA number: 23328222 for the missing items has been generated.

Kindly do the needful.

Thanks,
Nitesh
________________________________
From: "Nitesh Singh" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Inayat Ali" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 7 February, 2020 18:07:49
Subject: Refund not processded//6456581154

Hi,

With reference to order number: 6456581154, customer placed order on 12 Dec, and the order shipped under 2 consignments. As per the tracking status, 3 items from the order, which were shipped under tracking: 34173047210813 were returned back, however customer didn't received the refund.

We have escalated to third party team, however no response received.

Order Date : Dec 12, 2019
Tracking ID: 34173047210813

​Kindly look into this and do the needful.

Regards,
Nitesh

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