Subject: RE: Knet refund // 8368690964
From: Malik Ismail <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Shivani Rani <[email-masked]>, Escalations Dxbteam <[email-masked]>, Harish Thakor <[email-masked]>
Date: Thu, 27 Feb 2020 04:55:34 +0000

Hi @Rashid Gafoor  Kaskar<mailto:[email-masked]>,

FYA , please.

8368690964 – Ticket 02697331

Regards,
Malik Ismail
From: Seeta Seeta <[email-masked]>
Sent: Wednesday, February 26, 2020 5:37 PM
To: Malik Ismail <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Shivani Rani <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Knet refund // 8368690964

External email sender, please take precaution.
Hi Team,

Can you please help us in the below concern.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 26, 2020 2:01:58 PM
Subject: Knet refund // 8368690964

Hi Team,

Ticket number: 476140
Problem Statement: Refund not processed for the cancelled order
Order Date: 28-Jan-2020
Order ID: 8368690964<callto:8366552604>
Assistance Required: Need an urgent refund

Issue Description: Customer canceled the full order and he paid through KNET. Refund not processed from our end.

The customer needs a refund on priority.
​
Kindly check and update.
​
Thank you for your help!

Regards,
Shivani

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