Subject: Re: Refund not processded//6456581154
From: Apoorv Joshi <[email-masked]>
To: Ksaconloc Returns <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Nitesh Singh <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 26 Feb 2020 17:47:49 -0700 (MST)

Dear Ayaz, 

Could you please confirm how many items have we received at the warehouse for the following order: 6456581154, AWB: 34173047210813 

As you confirmed we have received this order back already. Please share the item ID's that we have received. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, February 24, 2020 1:22:39 PM 
Subject: Re: Refund not processded//6456581154 

Hi Apoorv, 

With reference to order number: 6456581154. 

RMA number: 23328222 for the missing items has been generated. 

Kindly do the needful. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Inayat Ali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 7 February, 2020 18:07:49 
Subject: Refund not processded//6456581154 

Hi, 

With reference to order number: 6456581154, customer placed order on 12 Dec, and the order shipped under 2 consignments. As per the tracking status, 3 items from the order, which were shipped under tracking: 34173047210813 were returned back, however customer didn't received the refund. 

We have escalated to third party team, however no response received. 

Order Date : Dec 12, 2019 
Tracking ID: 34173047210813 

​Kindly look into this and do the needful. 

Regards, 
Nitesh