Subject: Late delivery // 6465564210
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 26 Feb 2020 09:02:02 -0700 (MST)

Hi Team, 

Ticket number: 466922 
Problem Statement: Late delivery 
Order Date: Feb 14, 2020 
Order ID: 6465564210 
Tracking ID: FP02151000451 
Assistance Required: Need urgent delivery 

Issue Description: This order was shipped on 15 Feb, 2020 and it is still not delivered to customer. 

We have already escalated thrice to courier team but did not get any response. 

Kindly check and update. 

Thank you for your help and waiting for your response. 

Regards, 
Shivani