Subject: Re: Clarification for refund "9766381612"
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Abhishek Sisodia <[email-masked]>
Date: Wed, 26 Feb 2020 04:20:31 -0700 (MST)

Hi Team, 

In the below case the customer is asking for a callback so could you please arrange the same. 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, February 26, 2020 1:04:22 PM 
Subject: Clarification for refund "9766381612" 

Hi Team, 

Please note that for the order mentioned below the refund has been processed from our end on 21st Jan, 2020. 

I have repeatedly shared the same details with her but could not convince her. And I also asked to share bank statement. But she now need a call for clarifying. 

Order Number: 9766381612 
Customer: Alia Abdulla 
Customer Contact No. : 0505079998 [UAE] 
Order Created: Jan 5 , 2020 
Order Delivery Mode: Standard Shipping 
Order Status: Completed 
Display Order Status: Delivered 

Please arrange the call and clarification for the refund process which is done. 

Thanks for the assistance. 

Regards, 
Abhishek Sisodia