Subject: SADAD refund issue: Case id - 483721 Order Number: 6450333918
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 26 Feb 2020 02:56:35 -0700 (MST)

Hi Team, 

We request you to please see the attachment for the SADAD transaction details and assist us to check if the amount for the below order has been reversed to the customer account or not. 
Problem statement: Refund not received against this order as per the customer. 

Case id - 483721 
Order Number: 6450333918 
Order Created: Nov 6, 2019 
Order status: ON_VALIDATION_CANCELLED 
​ 
Regards, 
Manish