Subject: Knet refund // 8368690964
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 26 Feb 2020 01:31:58 -0700 (MST)

Hi Team, 

Ticket number: 476140 

Problem Statement: Refund not processed for cancelled order 

Order Date: 28-Jan-2020 

Order ID: [ callto:8366552604 | 8368690964 ] 

Assistance Required: Need an urgent refund 

Issue Description: Customer cancelled the full order and he paid through KNET. Refund not processed from our end. 

Customer needs the refund on priority. 

​ 

Kindly check and update. 

​ 

Thank you for your help! 

Regards, 

Shivani