Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 26 Feb 2020 04:10:21 +0000

Hi Fauzan Musalman,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User Popping Calculator                    Hello           08:01 AM, 26th Feb                   Bot                   أهلا مرة أخرى!           08:01 AM, 26th Feb                     Popping Calculator                    I want to Cancel my order           08:01 AM, 26th Feb                     Popping Calculator                    Tommee Tippee Feeding Bottle S...   of your order 9770318508 are ready for pick up at Centrepoint  Mirdiff City Centre. Please bring your govt. issued ID & this SMS.           08:02 AM, 26th Feb                   Fauzan                   Hi, Thank you for contacting us. I'm Fauzan . I will be happy to help you.           08:02 AM, 26th Feb                     Popping Calculator                    this one :point_up_2:?           08:02 AM, 26th Feb                     Popping Calculator                    I want to cancel the order           08:02 AM, 26th Feb                   Fauzan                   May I request you to please stay on-hold while I retrieve the information.           08:02 AM, 26th Feb                     Popping Calculator                    Ok           08:03 AM, 26th Feb                   Fauzan                   Thank you for holding up            08:03 AM, 26th Feb                   Fauzan                   we are sorry for not able to cancel the order 9770318508 as the status is ready for pickup           08:04 AM, 26th Feb                     Popping Calculator                    Yes so           08:04 AM, 26th Feb                   Fauzan                   it will be cancelled within 14 days automatically if you do not collect it           08:04 AM, 26th Feb                   Fauzan                   Is there anything else I can help you with?            08:05 AM, 26th Feb                     Popping Calculator                    Its already paid           08:05 AM, 26th Feb                   Fauzan                   yes it will be cancelled after 14 days and the refund will be at the same account that you have used           08:06 AM, 26th Feb                   Fauzan                   Is there anything else I can help you with?            08:07 AM, 26th Feb                   Fauzan                   Hi, I'm not getting a response from you. Are we still connected?           08:09 AM, 26th Feb                   Fauzan                   It was a pleasure assisting you. Thank you for shopping with us.           08:10 AM, 26th Feb                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/486713