Subject: Order Delay - 9770639032
From: Apoorv Joshi <[email-masked]>
To: vaibhav ohri <[email-masked]>, k nayan <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>
Date: Tue, 25 Feb 2020 19:06:31 -0700 (MST)

Dear Vaibhav, 

AWB: FP0219000225 

Please update the contact details for this consignment to 0543250880 and arrange a delivery with the customer on priority within today. Thank you for your help! 

Regards, 
Apoorv 

From: "Manish Kumar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, February 25, 2020 2:30:46 PM 
Subject: Delayed delivery: Case id - 473143 Order Number: 9770639032 

Hi Team, 

Kindly help us with the below request as the customer is constantly chasing us for the delivery. 

Problem statement - Delivery address change 

Contact number - 0543250880 
Updated address - Flat 16, 2nd Floor, Abu Baker Bldg, Muraqqubat, Deira(beside M bldg, behind the police station, Dubai, UAE 

Case id - 473143 
Order Number: 9770639032 
Order Created: Feb 18, 2020 
AWB - FP0219000225 

Assistance required: Update the contact number and deliver the shipment accordingly 

We request you to please arrange the delivery for the above order on priority today only as the customer is chasing us for his order. 

Regards, 
Manish