Subject: Re: Late collection(9767646968)
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Tue, 25 Feb 2020 00:55:17 -0700 (MST)

HI Abhishek, 

As per fareye the pickup cancelled on Jan 28. kindly create a new RMA for the same items. and escalated to the team to arrange a collection asap. 

Regards, 
Fauzan 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Tuesday, 25 February, 2020 13:19:20 
Subject: Late collection(9767646968) 

Hi Team, 

Problem Statement: Late Collection 

Order Date: Jan 17, 2020 

Order ID: 9767646968 

Tracking ID: RP0122000355 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on Jan 22, 2020, and till now the item has not collected from the customer so kindly arrange the collection on a priority basis. 

Escalated twice to the courier team. However, no response received from there end. Return is pending for a month. 

Regards, 
Abhishek Borgaonkar